Privacy Policy

Company Name 

EXCELLENCE D.L.T INC.

Quebec business number (NEQ)

1173807786 

Last updated: November 1, 2023 

This Privacy Policy sets out how we collect, use, communicate and disclose personal information provided by users of this website.  

 

1-What is a witness?

Cookies are small text files that are stored on your device (computer, tablet or mobile device) when you visit a website. They are widely used to make a website more effective and provide information to its owner.

The cookie is an identifier that we create on your computer. Using your browser, you can view the cookie files that have been created on your hard drive and delete them whenever you want. We use cookies to make your shopping easier.

 

2-We use the following types of cookies on our website:

Essential cookies: These cookies are necessary for the proper functioning of our website. They allow you to navigate the website and use its features. Without these cookies, some parts of the site may not function properly.

Functionality cookies: These cookies improve the user experience by remembering your preferences and choices on our website. They allow us to offer you personalized features and enhanced functionality.

Security Cookies: To prevent fraud and protect our systems, Google technology, ReCaptcha may protect the website version. This tool, which uses cookies , collects data on how the user interacts with the website. The way a user navigates the site with their mouse, the way they click between content, the time they take to complete a task and the device they use are some examples of data collected. Analyzing these allows the tool to determine the probability that the user is a robot or not. This data may be shared with other products and services of the American company Google.

Marketing or advertising cookies: These cookies are used to provide you with relevant advertising and to measure the effectiveness of our marketing campaigns. Re-marketing or advertising. They also help us display targeted advertisements and measure the performance of our web marketing or advertising efforts.

Analytics cookies : These cookies collect information about how visitors use our website . For example, tracking cookies are used to track which pages visitors view and the length of their visits. This data is important because it allows us to improve the performance of the website and optimize its content for a better user experience.

3-Collection of personal information

By visiting our website , personal data may be collected about you, such as your name, address, email, telephone number, etc. This information is only collected if you provide it voluntarily, for example by completing a contact form, quote request , callback request, application etc. 

Our commitment focuses on collecting the necessary and essential information to respond to your service request.

4-Type of information collected by our company at times

 Information collected from individuals

We collect information sent to us voluntarily , via the website interface (for example by filling out a form) or otherwise (for example by email or post ). This information may include the following :

• First and last name
• Email Address
• Phone number
• Full physical address 
• Country, province or state of residence
• Profession

Information collected automatically

We automatically collect certain information from tools such as log files or Google Analytics or through other statistical and tracking software when you browse the Website. This information may include the following:

• The IP address used to access the Website
• Mobile device configuration, when accessing the Website from a mobile device
• Geographic location and location data
• Pages visited, products viewed, path traveled on the Website
• Keywords used during a search
• The date and time of the visit
• The age of Internet users visiting our site

 

5-Protection of personal information

We implement appropriate security measures to prevent unauthorized access, use or disclosure of your personal data. Additionally, access to your information is only available to those users or service providers who need the information to provide services to you.

6-Sharing personal information

We do not trade, sell, rent or transfer your personal data to third parties for marketing purposes unless you give us your consent. However, we may share your information with external service providers who help us promote our business. We take steps to ensure that these third parties adhere to strict security and privacy standards .

Personal information collected by our company is accessible only to our employees or suppliers when necessary to carry out their functions. Employees or suppliers are required to permanently guarantee the confidentiality of this information and are regularly trained and made aware of security measures and the protection of personal information. Certain communications require your consent.

7-Conservation and destruction of personal information

We retain your personal data for the period necessary to fulfill the purpose for which it was collected, unless otherwise required by law . Measures are put in place to ensure that your information remains secure and in accordance with this policy. Once personal data is no longer needed, we ensure that it is deleted or anonymized. We destroy information securely, ensuring confidentiality.

8-Use of cookies

In order to enrich your browsing experience, our website uses cookies. These are small text files that are stored on your device when you browse our site. They allow us to collect information such as pages visited, length of visit and your language preferences. This data helps us analyze trends, optimize our site and offer you personalized content.

You can choose to accept or refuse cookies using our consent banner. It is also possible to activate and deactivate the use of cookies by changing your preferences in your browser settings. However, please note that disabling cookies may limit some functionality of our website.

9-Consent to the use of cookies

During your first visit to this website, a consent banner will be displayed to explain how we use cookies. By clicking « Accept », you consent to the use of all these cookies and to the current cookie policy. In this banner, you can also “Refuse” all cookies that are not essential to the operation of this website or “Manage your preferences” by accepting certain categories of cookies. You can change your consent at any time.

10-Third parties

We have established agreements regarding the use of cookies with other companies that place cookies. However, we cannot ensure that these third parties manage your personal data in a reliable or secure manner. Some of these parties, such as Google and social networks, are to be considered independent entities when it comes to data processing. We strongly advise you to review the privacy statements of these companies.

 

11-Responsibility

Generally, we take responsibility for the security of the personal information we use. Our employees who have access to personal information or who are involved in its management in any way take all necessary measures to ensure its security and comply with this policy.

12-Rights of access, rectification and withdrawal of consent

We are committed to recognizing the right of access and rectification of data to people who wish to consult, modify or delete information concerning them.

The exercise of this right will be done by the person responsible for this compliance: here below. 

 

13-Responsible for the protection of personal information

For any questions, concerns or requests regarding this policy, you can contact the person responsible for ensuring compliance with this privacy policy:

Responsible for the protection of personal information

Nom : Bezrati

First name: Abdallah

Email: 514-961-8077

Telephone: satisfaction@excellencedlt.com

 

14-Publication et modifications

We grant ourselves the right to revise and modify this personal information protection and confidentiality policy at any time. Changes will be posted on our website and will take effect upon posting. We encourage you to consult this policy regularly to stay informed of any updates.

 

Cookie Policy

Cookie Policy

Effective date: 01-Sep-2023
Last updated: 09-Nov-2023

 

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